*** All sublimation transfers are printed by a production wide format Epson sublimation printer (original, not converted) ***
Custom image and size options are available. Please leave us a message or use the chat option. Supplying your own image will not cost anything additional. Larger sizes will be priced as appropriate.
Sublimation transfers require a HEAT PRESS to be applied. They can not be applied with an iron. (Some people have had success with the Cricut Easy Press, but I personally do not recommend for sublimation.)
All Sublimation Transfers must be used on a substrate coated for sublimation (mugs,etc.) or fabric with at least 50% polyester. 100% polyester is recommended for best results. The fabric must be white or a light color such as an ash gray. The image will not show up on black or dark colors. Any other colors other than white may alter the colors when pressed. I always recommend to test your design on a new color or brand of shirt to ensure you know how the finished product will look.
Sublimation does not use white ink. Any white in an image will not be printed. The white you see on the transfer is the transfer paper itself.
The colors on the listing may differ from the colors on the transfer you receive. The true colors will show once pressed to the substrate. (Blue may look green, etc.)
Garment and mug transfers will have the image reversed on the transfer. Once it presses it will be in the proper direction.
Due to the nature of sublimation transfers, we do not offer returns or refunds. If there is a clear issue as it relates to the printing you must notify us within 24 hours of the transfers being delivered. We package all transfers between 2 cardboard pieces to minimize the potential for damage. Unfortunately, we are not able to replace orders that arrived crinkled by the shipping company. However, we do offer Route shipping insurance which you can add to any order.
All orders will be shipped with a tracking number. Due to previous shipping challenges our country has faced, we are not able control the delivery speed of USPS or any other carrier. While we do promise to ensure that all orders are shipped out within the stated TAT, we are not able to guarantee the date you will receive the items or provide a return/refund if you do not receive your item when you need it.
Due to the rapid turnaround time for these transfers we can only offer cancellation within 4 hours of purchase. In order to meet and exceed our TAT, we are processing and printing orders as quickly as possible. However, no returns or cancellations will be accepted once the item has been shipped. If you have any questions, please feel free to contact us. We really try to return all messages within 24-48 hours.